We offer the best quality support and customer service we can using a variety of methods.
We won't make you jump through hoops before you get to us for support and endevour to have your incoming calls answered in a few rings. We also promise your call will be answered by our staff, not outsourced call centres that have our weather in a pop-up window so they can chat to you!
If your broadband or telephone lines are critical to your business, you should consider "Enhanced Care".
For only a few pounds per month on top of your standard subscription fee and any fault raised is immediately escalated with a resolution time within 20 hours.